POLICIES

Thank you for respecting the following policies and with them, the work that I do. 

  1. My studio shares space with a massage & bodywork studio—please respect the space and keep noise levels down. 

  2. Come to your appointment alone. In the small space I have to do my work, there is no room for anyone else—that includes children. I love kids (and have my own) but this is a strict policy. Cancellation fees will apply if you cannot make your appointment by yourself. 

  3. CANCELLATION POLICY: please respect my time by canceling appointments more than 36 hours in advance. Appointments canceled within 36 hours of the appointment will be charged 50% of the cost of the services you booked. Cancellation within 24 hours of an appointment, as well as no-shows, will be charged the full amount. By scheduling an appointment you are agreeing to this policy.

  4. Clients must cancel by text, call or email—cancellations will not be accepted through the Vagaro App nor through Instagram DM. 

  5. Please arrive early for your appointment, and plan accordingly for the possibility of traffic, rush hour, and parking issues downtown. Clients MUST call before scheduled appointment time to inform me of lateness. If a client is more than 5 minutes late, I will not perform the service. My services cannot be rushed and I will not let a late appointment set the rest of my clients behind all day. LATE APPOINTMENTS FOLLOW THE NO-SHOW POLICY (see above). 

  6. PARKING: Click here for a helpful map. Street parking is available. I am located at 307 Hamilton Street, Albany, NY. Please read street signs carefully. There is also a parking lot, accessible from Madison and South Swan St. The address for this lot is 141 S. Swan St., Albany, NY. The first hour is $7 and two hours is $10- I have a voucher for $7 that I can provide if you must use the lot.  If you have questions about parking please reach out in advance of your appointment.

    THANK YOU